Refund policy

Here’s a cleaner, professional version updated to clearly state EXCHANGE ONLY — NO CASH REFUNDS that you can directly copy and paste onto your website:

Statement Vibes™ Exchange Policy

EXCHANGE ONLY — NO CASH REFUNDS

At Statement Vibes™, we offer EXCHANGES ONLY. We do not provide cash refunds or refunds to your original payment method.

Customers may request an exchange or store credit within 7 days after receiving their item.

To be eligible for an exchange, your item must be:

  • Unworn

  • Unused

  • In original condition

  • With tags attached

  • In original packaging

  • Accompanied by proof of purchase or receipt

To start an exchange request, please contact us at:

Email: thestatementcompany@gmail.com

Website: https://statementvibes.com

Return packages must be sent to:

Statement Vibes™
4480 South Cobb Drive
Smyrna, Georgia 30080

Please do not send items back without first contacting us for approval and instructions. Unauthorized returns will not be accepted.

Damaged, Defective, or Incorrect Items

Please inspect your order upon delivery and contact us immediately if:

  • Your item is damaged

  • Your item is defective

  • You received the wrong item

We will evaluate the issue and work to make it right as quickly as possible.

Non-Returnable / Final Sale Items

The following items are FINAL SALE and cannot be returned or exchanged:

  • Sale items

  • Clearance items

  • Gift cards

  • Custom or personalized products

  • Limited edition drops

  • Worn or washed merchandise

Exchanges

If your exchange request is approved, we will provide instructions on how and where to send your package.

Customers are responsible for return shipping costs unless the item arrived damaged or incorrect.

Once your item is received and inspected, approved exchanges will be processed for:

  • Store credit, or

  • An exchange for another size or item (subject to availability)

European Union Orders

If your merchandise is shipped to the European Union, you may have the legal right to cancel or return your order within 14 days in accordance with local consumer protection laws. Items must still be returned unworn, unused, with tags, and in original packaging.

NO REFUNDS POLICY

Statement Vibes™ does not issue cash refunds.

ALL APPROVED RETURNS ARE ELIGIBLE FOR:

  • EXCHANGE ONLY, or

  • STORE CREDIT ONLY

No refunds will be issued back to debit cards, credit cards, Cash App, PayPal, Klarna, Afterpay, or any original form of payment.

For additional questions, please contact:

thestatementcompany@gmail.com